A Machine Learning Practionioner having exposure in all aspects of an ML problem right from brainstorming, building proofs-of-concept to productionizing and maintaining the solution. I am interested in the applications of Machine Learning to solve problems that help make people’s lives easier and augment their productivity by efficient use of technology. I specialize in making NLP solutions for the finance domain and have built a machine learning engine to monitor customer communications by extensively researching and implementing various NLP techniques. Curious and eager to explore more into MLOps and currently in the process of enabling best practices around it at my current workplace. I try to be a better version of myself by being updated with the ongoing research in ML, participating in various reading groups, and actively participating in the ML community.
Jun 2024 - Present
Melbourne, Australia
Block is a financial technology company that provides a suite of products that enable users to buy, sell, store, and spend digital assets on a seamless global network. Cash App wants to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Jun 2024 - Present
Aug 2021 - Jun 2024
Melbourne, Australia
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Aug 2021 - Jun 2024
Dec 2019 - Aug 2021
Melbourne, Australia
Cognitive View analyzes customer communication to identify Conduct Risk and automates Compliance monitoring process
Dec 2019 - Aug 2021